I’m now on my 4th week of the job and I am taking calls by myself, last week I had another person sitting with me all day as I was taking calls, I called them my babysitter. I was allowed to take my calls myself starting Thursday afternoon last week and its been going pretty well.
This week people calling in have just been crabby and unpleasant and I also got yelled at by another help desk that I called about an issue that I should have solved myself but forgot how. After talking to a few coworkers I have reached the conclusion that the people at this helpdesk are just in general angry people because they yell at even experienced agents sometimes. A big part of this is not taking the angries personally which I am still working on.
Good things – I set myself up on Mint.com which is the most awesome personal budgeting website evar and I set a goal to save for my car, I want to put in a downpayment of $5000 and if I follow the plan I should be able to get the car around January. Right now I’m thinking Honda Civic but I have a few other cars in mind and just need to go see them and test drive. Other good things, Tom and I ordered our cake on Sat, we are working on photographer, and soon I am going to start talking to florists. Probably gonna tackle florists later this month when Tom is going out of town for a week and I will be booored. Also on Sat we toured an apartment building that is ok, the apmt is pretty spacious I think, but it felt slightly dingy in general. Need to tour more buildings. Probably gonna be moving sometime in the winter after I has my carrr.
Started Mint too, and it’s great. I’ve been planning on saving $ to go to Greece after I get my degree (I graduate in winter 2012), and it was so awesome seeing that little meter slowly start to go up.